Privacy Policy

At The Secret Spark, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it to enhance your experience. By using our website, you agree to the terms outlined in this policy.

1. Data We Collect

 Information
When you interact with The Secret Spark—such as placing an order, signing up for an account, or contacting customer support—we may collect personal details, including:

  • Company Name: SKP Commerce Limited
    Registration Number: 77867847
    Address: RM 509, 5/F THE CLOUD 111
    TUNG CHAU ST TAI KOK TSUI
    HONG KONG

Usage Data
We collect data on how you interact with our website, including:

  • Pages visited

  • Time spent on the site

  • Navigation patterns

  • IP address

  • Device and browser information

Cookies
We use cookies—small text files stored on your device—to enhance functionality, personalize your experience, and analyze website performance.

2. How We Use Your Data

To Process Orders
We use your personal and payment details to complete and fulfill your purchases securely.

To Enhance User Experience
Usage data and cookies help us understand how visitors interact with our website, allowing us to improve features, content, and navigation.

To Communicate with You
We use your contact information to provide updates on orders, respond to inquiries, and send promotional offers if you have opted in.

3. Data Storage & Security
Your personal data is securely stored on our servers or with trusted third-party service providers. We implement security measures to protect your information from unauthorized access, disclosure, or alteration.

4. Cookies & Tracking Technologies
Cookies help us provide personalized content and a seamless shopping experience. You can disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

5. Third-Party Services
To operate our business efficiently, we may share your data with trusted third-party providers, including:

  • Payment Processors to facilitate transactions.

  • Shipping Carriers to deliver your orders.

  • Review Platforms to collect feedback about our products.

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

6. Your Rights & Choices

Access & Modify Your Information
You may request access to, or updates for, your personal data by contacting us.

Unsubscribe from Marketing
If you no longer wish to receive marketing emails, you can opt out using the unsubscribe link included in our emails.

Manage Cookies
You can control or disable cookies through your browser settings. Please refer to your browser’s help section for instructions.

7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or services. We encourage you to review this page periodically for updates.

8. Contact Us
If you have any questions about this Privacy Policy or need assistance with your data, please contact us via our Contact Us page.